When it comes to the qualities that most people feel it takes to be a good leader, the same ones are often repeated: Confidence, creativity, accountability and the ability to make good decisions, among others. However, there is a quality that is often overlooked; a quality that is equally as important as the others to possess if you want to be the kind of leader that really inspires others.
Kindness.
When you think back to great teachers or mentors you had in the past, it was often not just their professional capabilities that made them stand out. Those teachers and mentors were also kind – they encouraged you and saw the best in you – and that, in turn, brought out the best in you.
It works the same way in the business world. If you want to make an impact and build relationships with your employees that go beyond just their job, it’s imperative to show genuine kindness & concern. That is how you get the best out of your employees.
Unfortunately, the word “kindness” has an almost negative connotation in the business world. Some people consider it to mean “soft” or think it implies that the leader isn’t strong, driven or capable, when in fact just the opposite is true. A person who is truly strong, capable and driven loses nothing by being kind. In fact, showing kindness often makes them a stronger leader? How? Because it’s that sincere kindness and concern that inspires others to follow you with real loyalty. Without loyalty your employees are just that – your employees – and nothing more.
So what are some ways you can show kindness as a leader?
- Consideration – It helps to know your employees’ goals and aspirations. Once you know them, think about the feedback you are providing. Is it based on those goals or only on the immediate job? Do you provide feedback differently to different people, based on their personality and needs?
- Generosity – Be generous with your time, insight & expertise. Your position as a leader enables you to be a coach to your employees, as well as their boss. By passing on your knowledge and insight, you create better workers and future leaders.
Leaders and mentors are in a unique position to motivate, give opportunities to & build confidence in those they’re responsible for. When you use that position to bring out the best in others and help them leverage their strengths, you empower them to their greatest ability.
